ACSI: Amazon customer service rating falters during COVID-19, but it’s not aloneNo internet retailer has improved customer satisfaction during the pandemic, but Amazon has seen a particularly notable decline. Bain: Strong non-store, grocery sales to drive holiday growthRetailers should expect e-commerce to deliver the most cheer this holiday season. Best Buy teams with Accenture to accelerate tech innovation; increase diversity Best Buy Co. Inc. is teaming with Accenture to advance the retailer’s technology strategy and to add diverse talent to its digital and technology team. Nordstrom holiday plans include new curbside services; Zoom calls with Santa Nordstrom’s is enhancing its curbside services — and adding some new twists — in time for the holidays. CSA Exclusive: Tyler’s cuts fraud, wait time via single-click checkout A regional specialty apparel retailer is streamlining the execution of online and mobile transactions. Kroger expands interactive recipe services The Kroger Co. is participating in the Whisk smart food platform in its latest effort to let customers shop via recipe ingredient. Target more than doubles Deal Days sales; starting Black Friday early Competing with Amazon Prime Day paid off for Target. Study: Amazon passes $10 billion in Prime Day sales Amazon experienced 45% year-over-year growth in revenue for its sixth annual Prime Day sales extravaganza, according to Digital Commerce. H&M Canada collaborates with Instacart for same-day delivery The latest non-grocer to provide same-day delivery via Instacart is the Canadian operation of a global fast-fashion giant. Amazon wastes no time with new Holiday Dash promotion After taking a one-day pause following Prime Day, Amazon is jump-starting its Black Friday sale. First Previous 743 744 745 746 747 Next Last
