Artificial Intelligence

Scottsdale, Ariz. – JDA Software Group Inc. is launching new integrated fulfillment capabilities that combine the functionality of JDA intelligent fulfillment and labor productivity solutions with order management solutions from IBM Commerce. This technology collaboration is designed to let retailers process orders more intelligently and profitably across sales channels in real-time, to ensure customers have a positive end-to-end buying experience.

Palo Alto, Calif. – In science fiction and horror films, the arrival of pods is rarely a good development. But omnichannel consumers will likely be pleased by the arrival of the first Curbside Pickup Pod at the Glendale Galleria mall (a GGP property) in Southern California.

I recently participated in an SAP-sponsored panel discussion on Game-Changers Radio about how consumer product companies are using real-time consumer insights and engagement. Buoyed by constant customer connectivity, consumer product firms are gaining a much clearer and timelier picture of their end customers, and also directly engaging them near or in real time.

Seattle – Amazon.com has no shortage of innovative ideas on connecting customers to the products they buy, and reportedly is considering yet another new delivery method. According to GeekWire, Amazon has filed a patent application to use public transportation to help get goods to customers.

Nike has made over its Seattle flagship with a more contemporary look and technology that help customers select running shoes that are the perfect match for their feet and gait.

The store features such unique design elements as a custom neon sculpture celebrating sport icons and the city's cultural symbols. An art installation signed by Seattle Seahawks players honors Seattle's sports fans.

Move over Apple and Google — and make way for Samsung.

San Diego, Calif. -- Sports Authority is making good on its promise to make its online site more robust and engaging.

The retailer announced it is renewing its relationship with personalization solutions provider Certona for the fifth consecutive year. By creating rich online experiences for customers, Certona has been a critical component of Sports Authority’s personalization strategy since 2010.