Exclusive: Former El Corte Ingles head looks at retail redefinitionRetailers need to evaluate the need for industry transformation in areas including the store and training. NRF 2020: The year technology got practicalThe most striking thing about the NRF 2020 Vision conference was the lack of striking things. Express cutting jobs Express is reducing the size of its workforce. Cavender’s saddles up for streamlined task management Texas-based Cavender’s is keeping up with growth by enabling consistent oversight of tasks for store and district managers. NRF 2020: It’s the customer, stupid Two sessions at the NRF 2020 conference in New York highlighted how focusing on customer service results in higher sales. Kronos survey finds many stores were understaffed for holiday season Only one in three stores were fully prepared in terms of holiday staffing. Things Remembered keeps productivity in mind A specialty gift retailer is optimizing workforce performance with artificial intelligence (AI). Marks & Spencer shifts into advanced scheduling A British retail giant is combining employee communication channels to enable real-time, collaborative shift management. NRF session preview: Maximizing frontline performance Store associates are key to providing one of the few components that online retailers cannot match: the human touch. Lowe’s gets a jump on spring with in-store hiring blitz It’s only January but spring is in the air at Lowe’s Companies. First Previous 119 120 121 122 123 Next Last