WORKFORCE

McDonald’s USA will launch an expansive training initiative for its U.S. employees and store managers to support a “professional, safe and respectful workplace.”

Today’s headlines are full of stories about technology disrupting the retail industry—from robots and drones in stores, to mobile self-checkout and “scan & go” models, to a major European supermarket chain using blockchain to track milk. 

Local governments across the country are advocating for union-backed policy reform in employee scheduling, due to the business and personal effects of fluctuating scheduling practices.

A new study suggests the expense of staffing stores is worth it.

When it comes to the best workplaces for innovators, retailers may be a bit lacking short.

Job cuts announced due to bankruptcy have hit the highest level since 2009.

Walmart is leveraging leading-edge virtual reality (VR) solutions to ensure employees are ready for the myriad challenges of customer service.

Lowe’s Cos. is turning to third-parties to take care of some store tasks.