Study: The most loyal generation is…A new study reveals defining the “most loyal” generation of shoppers is not a clear-cut proposition. Walgreens, Nordstrom turn stores into online delivery hubsWalgreens and Nordstrom are both implementing the Narvar Concierge online package pickup and return platform. Regional grocers tops in customer satisfaction National grocers are not at the top of the list when it comes to customer satisfaction — with one exception. Restoration Hardware bolsters omnichannel payment capabilities Restoration Hardware (RH) customers will have an easier time shopping and making payments across channels. Analysis: Phony customer reviews plague some Amazon products Amazon’s customer reviews include a significant number of fake five-star ratings, according to a U.K. consumer advocacy group. Survey: Older, younger consumers shop brick-and-mortar differently Customer expectations of the in-store experience depend on whether they are older or younger than 38. Survey: Amazon is dominant, but how dominant? A new consumer survey sheds light on how firm Amazon’s lock on e-commerce really is. Social platform jumps into Amazon commerce Jumper.ai is integrating the Fulfillment by Amazon (FBA) e-commerce service with direct social media sales. Walmart launches its first-ever subscription box for apparel Walmart is stepping into the void created by recent disruptions in the children’s apparel space. CSA Exclusive: New rental site start-up targets outdoor enthusiasts Santa Monica-based outdoor gear rental platform Coozie Outdoors is hoping to do for outdoor lovers what Rent the Runway did for fashionistas. First Previous 968 969 970 971 972 Next Last
