Survey: Retailers see lag in customer experience capabilityRetailers prioritize customer experience, but question their own effectiveness in delivering key aspects. Meijer expands innovative program to reduce store wasteA Midwest discount chain is cutting down on in-store food waste with a promotional app. Survey: Drones cause excitement, anxiety among shoppers Consumers see delivery drones as efficient, but also as carrying some risks to their purchases. Study: Millennials may be impulsive shoppers, but they plan ahead A new survey indicates millennial shopping habits are more complex than they are often given credit for. Report: Amazon joins hands with partners in palm payment plan Amazon is reportedly moving forward with palm-scanning technology designed to enable automatic in-store payment. David’s Bridal marries AI with human customer service reps The nation’s largest bridal retailer is focusing its customer service efforts on mobile messaging. CSA Exclusive: Pilot Flying J steers toward personalization A travel center retailer is increasing mobile loyalty participation and penetration with cloud-based data management. Survey: Generations differ on importance of sustainability Who your customers are may factor into sustainability decisions. Ollie’s Bargain Outlet finds value in communication Ollie’s Bargain Outlet Inc. is ensuring corporate headquarters and stores stay in touch. RetailMeNot: This incentive drives restaurant traffic First Previous 855 856 857 858 859 Next Last
