Customers rate traditional chatbots vs. ChatGPT assistantsNot all artificial intelligence (AI)-based customer service chatbots are created equal. LeBron James-owned athletic brand Uninterrupted enters mobile commerceA specialty athletic brand co-founded by a pro basketball legend is expanding its direct-to-consumer business with a new mobile app. Giant Eagle relaunches print circular with omnichannel upgrade Cleveland-area Giant Eagle customers will be the first to receive a new print circular with extra mobile-enabled features. Staples Canada automates email promotions Staples Canada is aligning its email marketing efforts with offers made on its e-commerce site. The other shoe drops – Amazon enters next-gen AI space Amazon is previewing a new proprietary artificial intelligence (AI) platform – what does it mean for retail? Exclusive Q&A: Aldi reveals keys to growth – in Texas and elsewhere A fast-growing discount grocer addresses several customer needs to support its expansion. Study: ‘Authenticity’ new key driver of customer loyalty — and revenue American shoppers are more loyal to retailers they consider “authentic.” Adore Me incorporates carbon impact into design A digitally native intimates brand known for its inclusive sizing and body positivity is taking sustainability into account from step one. Why, when and how consumers care about sustainability A new survey reveals widespread consumer interest in sustainable products, but there are a lot of nuances. Amazon optimizes fulfillment network for accuracy, speed Amazon is overhauling technology and processes to maximize the effectiveness of its fulfillment operation. First Previous 430 431 432 433 434 Next Last
