Amazon launches industry effort to stop online counterfeitingAmazon is enabling online retailers to cooperatively combat the sale of counterfeit goods on their platforms. Saks expands VIP program with omnichannel experiencesSaks is taking its invite-only loyalty program beyond its digital roots. Men’s Wearhouse offers tech-enabled mirrors, digital planning tool Men’s Wearhouse is using augmented reality and artificial intelligence to help customers select the right products. Tommy Hilfiger opens new metaverse hub Tommy Hilfiger is crossing multiple metaverse platforms with its new virtual shopping destination. Barnes & Noble plans over 30 new stores; offers two-tier loyalty program Barnes & Noble is responding to what it calls a resurgence in sales with store construction and a redesigned loyalty offering. Sam’s Club rolls out smart lockers for safeguarding employees’ handheld devices Sam’s Club is ensuring that the handheld devices used by store associates are kept safe and properly charged. Buybuy Baby revamps registry A leading specialty baby products omnichannel retailer is expanding the offerings it includes as part of its customer registry. The most common online delivery problems are… Consumers frequently encounter issues with deliveries of e-commerce purchases, and retailers can pay a price. La-Z-Boy drives growth with enterprise data A furniture brand is supporting a brand reinvigoration effort by enabling the sharing of information across the company. Road Runner Sports recognizes high-value shoppers with digital signs A specialty fitness shoe retailer is personalizing the in-store experience for select customers with a digital signage solution. Online marketplace Mercari pilots ChatGPT-based customer service bot Mercari is beta testing a conversational shopping assistant equipped with a next-gen artificial intelligence solution. Deloitte: Creator videos hold potential for retailers A new survey reveals consumer attitudes toward user generated content (UGC). First Previous 383 384 385 386 387 Next Last