TECHNOLOGY

JCPenney is launching a new free loyalty offering that includes a credit card component.

Amazon is leveraging artificial intelligence (AI) as part of its strategy to minimize the use of extra packaging materials.

Dick’s Sporting Goods continues developing its in-store trade-in event offerings.

Walmart plans to automate key workflows at a proprietary milk processing facility it is opening in 2026.

Nearly three-quarters of U.S. consumers are embracing the omnichannel shopping journey.

Amazon is expanding the accessibility of its Amazon Live livestream shopping platform.

A direct-to-consumer retailer of fitted men’s tees is managing post-purchase notifications using artificial intelligence (AI).

App privacy is very important to consumers, which is having an impact on how frequently they make purchases on the TikTok Shop.

The retail industry has evolved dramatically over the past decade and has seen more foundational changes than it saw in the last century, only expedited by COVID-19.

Inconsistent experiences at quick-service restaurant (QSR) chains are a turn-off for consumers, making it less likely for them to return.