TECHNOLOGY

Boom in dollar stores may pose threat to grocers
Traditional supermarket retailers are facing competition on all fronts, from online pure players, discount grocery chains and from the extreme-value general merchandise retailers (dollar stores). While dollar stores remain a niche segment, consumables are becoming a more important part of the sector, according to a report on forbes.com.
J.C. Penney moving forward with big new initiatives
The likes of Lowe’s, Home Depot, and Best Buy have a new competitor to deal with—J.C. Penny. "The department store retailer on Monday announced a major expansion into home appliances, as well as two new tests in the home area, one involving Ashley Furniture, and the other national carpet and flooring company Empire Today.

Canadian retailers respond to Fort McMurray wildfires with donations

Both Walmart Canada and Loblaw companies sent financial aid to support the relief efforts in the Fort McMurray community. According to reports published Friday morning, fires in the province of Alberta have to date forced the evacution of 88,000 residents and destroyed more than 1,600 structures.
The ‘least engaging’ retailers are …

Five retail chains rank among the top 10 brands doing a poor job when it comes to emotional engagement, a measure of how well brands meet consumer expectations, according to an annual survey.
Study: Consumers influence other consumers

Retailers who can get consumers to generate social and online content about them have a decided competitive edge.

According to the new “CGC Index” from social marketing technology provider Bazaarvoice, consumer-generated content (CGC), or digital content that people create about a product or service they have experienced, used, purchased, or considered, can have a significant impact on retailer performance.
Study: Millennials like coupons — print or paperless

Despite their tech-savvy reputation, millennials are not above reducing their retail spending with the help of good old-fashioned print coupons.
Academy Sports + Outdoors eyes Midwest growth with third DC

Academy Sports + Outdoors has opened a 1.6 million square foot distribution center that dramatically increases the company’s ability to support store expansion and omnichannel initiatives.
Why Boot Barn has a vested interest in NBC’s ‘The Voice’

The nation’s largest western and work wear retailer is nothing if not supportive of its employees.

Boot Barn Holdings is donating $11,000 to charity in celebration of employee Mary Sarah advancing to be one of the eleven finalists on NBC's primetime singing competition, “The Voice.”

Sarah moved to Nashville and took a job at Boot Barn several years ago to support her life-goal of becoming a country music artist.
Another retailer joins in-store pickup club
Visa, Walmart chip away at EMV transaction times for faster checkout

A leading payment card issuer and the world’s largest discount retailer are both launching efforts to reduce how long customers have to wait to check out with EMV-compliant payment cards.

Visa Inc. is rolling out a technology enhancement designed to optimize EMV chip card processing and speed up checkout times. The new solution, called Quick Chip for EMV, streamlines the processing of chip card transactions to enable customers to dip and remove their EMV chip card from the terminal, typically in two seconds or less, without waiting for the transaction to be finalized.
Supervalu names innovation head as part of executive shuffle

Supervalu is adding a veteran wholesale executive to a new C-level position and also enacting several other changes to its senior leadership team.

James Weidenheimer, 57, has been named to the newly-created position of executive VP, corporate development and chief innovation officer, reporting to Supervalu president and CEO Mark Gross. Weidenheimer joins the company after having spent the last 16 years in senior leadership positions with C&S Wholesale Grocers. He is expected to start in his new role by April 25, 2016.
eBay Enterprise merges to become Radial; DSW among first clients

eBay Enterprise has completed its merger with Innotrac Corp., creating a new, private company called Radial that provides technology and related services for online retailers, including payments, fulfillment, logistics and customer service.

Sterling Partners, the Innovac parent company which purchased eBay Enterprise in November 2015, had previously announced the two companies would be combined.

Footwear retailer DSW is one of the first retailers to deploy technology from the new provider, using it to support all facets of its omnichannel commerce effort.