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TECHNOLOGY

  • QVC launches multi-platform beauty shopping experience

    The fast-growing beauty category represented 17% of QVC’s global sales in 2015, but the retailer wants more.    To grab a bigger share of the category, the digital retailer will launch the Beauty iQ network, a multi-platform beauty shopping experience designed to engage beauty lovers. The program, which is set to launch on Oct. 31, will be viewable in over 40 million homes in the U.S. via distributors, including DirecTV, U-verse, Dish and Roku.   
  • Google launches home delivery service in 13 more states

    Google is expanding the reach of its online delivery service.   Beginning Tuesday, Oct. 25, Google Express is now available in another 13 states, according to USA Today. Shoppers access the online marketplace via Google’s web site or through an app. Deliveries, which are made by third party delivery companies, arrive within two days.   
  • Tech Bytes: A tale of three ‘experiential’ retailers

    It doesn’t matter whether shoppers are buying a carton of milk or couture — a memorable in-store shopping experience is what drives loyalty. With a keen eye on personalization and in-store digital solutions, mere store visits can be transformed into sought-after “experiences.”  
  • Off-price, online, health/beauty stores to pace strong holiday rebound

    American consumers will generate an accelerating 4.1% year-over-year increase in 2016 holiday sales, well exceeding 2015’s tepid 3.6% growth.  
  • Staples moves beyond office supplies with new licensing efforts

    Staples is getting into the licensing game as a means of expanding its brand. It’s first target — document storage.  
  • Report: Retailers get a C- regarding mobile efforts

    Brands and retailers are not doing a good job in keeping up with consumer expectations regarding mobile.  
  • Albertsons changes the holiday gift card game

    Gift cards certainly have not lost their luster among holiday gift givers and recipients — or Albertsons.   Well aware that three in four consumers (73%) planned to give at least one gift card last holiday season, according to the Retail Gift Card Association (RGCA) reported, the grocery chain is ready to attract these shoppers again this year. In effort to grab these customers’ wallet share, Albertsons will add the Five Back Visa gift card to its gift card portfolio.  
  • Shoppers are most loyal to these brands

    Two online brands and an iconic American designer top a list of retail brands that command the most loyalty among consumers.   Amazon, Zappos and Ralph Lauren were the top loyalty leaders in the retail segment in the 20th annual  Brand Keys Loyalty Leaders List.  The ranking, which is 100% consumer-driven, examined 72 categories and 635 brands. Rounding out the top five in retail: Sephora and Trader Joe’s.     
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