Study: Withheld personal data jeopardizes customer experiencesConsumers in the United States are locked in a vicious circle with brands over customer experience. Home furnishings retailer gains visibility into the customer journeyCrate and Barrel has found a way to improve customer engagement and the effectiveness of its marketing campaigns. PetSmart deploys new pricing solutions PetSmart has extended its relationship with Revionics. Canadian retail conglomerate steps up analytics commitment The Loblaw Cos. is banking on a new centralized portal to reshape the way it makes business decisions. Report: AI powers eBay’s holiday shopping experience eBay is putting artificial intelligence to the test this holiday season. Convenience store giant jumps into chatbot game 7-Eleven is trying its hand at conversational commerce. Arts and crafts brand taps analytics software to make data-driven decisions Joann Stores wants to understand the transaction-level impact of their merchandising, promotion, and marketing decisions. Retail is hurting. So why does the future of retail look so bright? It’s time to say goodbye to the shopping malls of old and hello to an exciting future of retail innovation. Study: Retailers investing in technology that shoppers not ready to embrace Retailers are increasing their technology budgets, but they may be investing in enhancements that shoppers don't want. At least not yet. Discount giant uses robots to keep store shelves full Walmart has a new way to fight out-of-stocks. First Previous 200 201 202 203 204 Next Last