OPERATIONS / SUPPLY CHAIN

Swiss Farms takes intelligent enterprise approach
Swiss Farms Stores has come a long way since it launched 50 years ago as an outlet for a local dairy to sell excess milk.

Today, the Broomall, Pennsylvania-based convenience retailer operates 13 stores on a drive-through model where customers place orders from their cars in an express lane and have items quickly delivered to them at the window. And it isn’t done growing.
Rite Aid makes moves at top amid Walgreens deal
Rite Aid is making some key executive moves even as the company is on the verge of merging with Walgreens in a $17.2 billion deal.

Rite Aid announced that Darren Karst has been promoted to the combined role of senior executive VP and CFO and chief administrative officer, effective immediately. He will continue to report to Rite Aid chairman and CEO John T. Standley.

Francesca's adds Kohl's, Macy's merchandising veteran

Francesca's is turning to a merchandising veteran of Kohl's and Macy's to take over as the specialty retailer's new chief merchant.

The company announced it has named Laurie Hummel to the position of executive VP/chief merchandising officer, effective Nov. 30. She will report to Michael W. Barnes, the chairman, president, and CEO. Hummel will lead all merchandising, product development and vendor related supply chain functions.
Winn-Dixie bets on lower prices to draw shoppers

Southeastern Grocers on Thursday announced a significant pricing initiative that addresses exactly what customers need: a $40 million investment into permanent lower prices on the products Winn-Dixie customers buy the most.

Customers stated in a recent survey that “affordable prices” was the most important requirement from a grocery store, so Winn-Dixie is introducing a New Regular Pricing Program that will permanently reduce the prices on more than 1,500 grocery items at all 518 Winn-Dixie stores.
IBM makes it easier to stand the weather

IBM is looking to give retailers an edge in dealing with the effects of the weather, with help from the Internet of Things (IoT).

The technology firm has entered into an agreement to acquire The Weather Company’s B2B, mobile and cloud-based web properties, including WSI, weather.com, Weather Underground and The Weather Company brand.
Lidl opens new U.S. headquarters

German discount grocery chain Lidl has broken ground for a new regional U.S. headquarters and distribution center in Spotsylvania County, Virginia. The facility is expected to create 200 jobs in the state and open no later than 2018.
Gordmans checks out enhanced store operations

Gordmans Stores is taking a POS-centric approach to improving the store experience.

Nebraska-based Gordmans, a discount department store chain with 101 locations, has engaged with retail solutions provider OLR to implement Oracle Retail Xstore Point of Sale (POS) and Oracle Retail Customer Engagement.
Regional c-store POS hit by fraudsters

The latest case of reported retail POS fraud highlights the need for EMV adoption.

Regional convenience chain Casey’s General Stores Inc., which operates 1,887 stores in 14 states, has confirmed that credit card skimming devices were discovered at six of its stores in Nebraska and one store in Iowa.
SAP Retail Forum: Target, Loblaw keep up with changing customer needs

Two leading retailers highlighted different aspects of their digital customer experience efforts at the recent SAP Retail Forum in Miami.

Keri Stelle, director, Target Technology Services, said Target Corp. is trying to modify its entire corporate culture to respond to changing needs of the new digital customer in a session titled, “Who is the Evolving Target Guest?”

“It’s not just about Mom anymore,” said Stelle. “Today, the entire family wields influence over the retail purchase.”
Study: Payment to get personal

A new study from Juniper Research has found that the increased rollout of contactless payment services using fingerprint scanners will push the number of biometrically authenticated transactions to nearly 5 billion by 2019, up from less than 130 million this year.

The research observed that at present, only two services, Apple Pay and Samsung, used fingerprint scanners for authentication, with availability currently limited to the U.S. and U.K. for the former, and the U.S. and South Korea for the latter.