Survey: Eight in 10 consumers want this omnichannel serviceOmnichannel demand is generally up as a result of COVID-19, but one offering is especially popular. Three retail lessons of COVID-19As the COVID-19 pandemic hits the one-year mark, retailers can look back to find guidance on how to move forward. Survey: Online returns performance misses the mark A solid majority of consumers are less than satisfied with retailer efforts at managing the e-commerce returns process. Lord & Taylor to make a comeback — online Lord & Taylor is making a return to the retail scene under new owners. It’s always someone’s birthday at 1-800-Flowers 1-800-Flowers is introducing a new hub dedicated to a holiday that occurs every single day of the year. Survey: Americans curb their drunk shopping habit It won’t result in a suspended driver’s license, but Americans are cutting back on drinking and shopping, with much lower spending levels. Survey: COVID-19 causes long-term shifts in consumer preferences Customers have been more likely to frequent local businesses that offer omnichannel services during COVID-19, and will continue doing so post-pandemic. Amazon integrates merchandise into mobile music experience The digital music arm of Amazon is now directly selling products from featured artists. Survey: The top priority for online shoppers is… Three-quarters of consumers agree that one factor reigns supreme when selecting an online retailer. Walmart Canada believes in ghosts — of the kitchen variety The Canadian subsidiary of Walmart is teaming up with a third-party provider to pilot a delivery-only, digital kitchen. First Previous 274 275 276 277 278 Next Last