Survey: As e-commerce grows, so do delivery problemsFailed deliveries are a near-universal issue for e-commerce retailers, and customers aren’t happy. Sephora keeps top spot for personal experienceA familiar name is ranked number one in the fourth annual Retail Personalization Index. Survey: Brands can build consumer trust with product quality A heightened emphasis on e-commerce has made brand trust the top priority of consumers, according to a new survey. Best Buy targets older adults with mobile health offering Best Buy is providing a full array of health and safety services via Apple Watch. Charming Charlie revival continues Charming Charlie is extending its comeback efforts online. Ralph Lauren saddles up for subscription program The world of Ralph Lauren now includes a subscription apparel rental initiative. Fabletics finds solution for better search performance An activewear retailer with a Hollywood connection is boosting its search revenue and transaction rate metrics. Walmart eliminates order minimum from Express Delivery Walmart is continuing its efforts to draw shoppers away from the Amazon Prime Now same-day delivery service. Survey: Customers will pay for great online service Online shoppers are dissatisfied with many aspects of customer service, but satisfying them can pay dividends. CSA Exclusive: Creating online impact with social influencers Social influencers offer retailers the opportunity to engage with customers in a direct and personal way, but they must understand this new environment. First Previous 276 277 278 279 280 Next Last