Cyber Monday breaks online sales recordCyber Monday sales were even better than expected, fueled by a surge in mobile commerce. Online spending soars on Black Friday weekendThe online holiday shopping season got off to a strong start as shoppers were out in force over the Black Friday weekend. Digital snafus plague retailers on Black Friday weekend Technical difficulties at J. Crew and Lowe’s Companies kept IT and marketing teams busy on one of the most important shopping weekends of the year. Holiday shoppers have no patience for bad in-store experiences Consumers are ready to spend this holiday, but not necessarily at the same places they shopped last year. The top 25 retailers with best overall customer experience are… An 86-year-old Danish brand came out on top for the second consecutive year when it comes to providing a great overall customer experience. Online giant’s ‘technical error’ exposes customer information Mere hours before the holiday shopping season commences, Amazon is facing customer fallout stemming from an unexpected technical glitch. Costco ends meal kit pilot Costco has become a victim of Blue Apron Holdings many recent operational cuts. Bezos has a new key adviser Amazon’s CEO has a new technical adviser — the second woman to hold the position in the company’s history. Deloitte: 71% of consumers plan to shop during Thanksgiving weekend It looks like retailers will have plenty to be thankful for this holiday — online and in stores. Kroger names the location of its first ‘high-tech’ fulfillment center The nation’s largest supermarket company has made its first move to leverage its partnership with U.K.-based online grocery retailer Ocado — one that may give it an edge in the online grocery delivery wars. First Previous 804 805 806 807 808 Next Last