Michaels looks to connect customer experiences cross-channelThe Michaels Companies is reaching for the cloud to personalize content, promotions and offers across all touchpoints. Retailers fall short in BOPIS offeringsWhile larger companies are embracing buy-online pick-up-in-store services quicker than smaller brands, there is still plenty of room for improvement. This is what sets Chinese retailers apart from global competitors Technology hasn’t just transformed China’s retail space, it has given the country a leg up on their competition around the world. Majority of holiday shoppers concerned about identity theft Retailers will end up on consumers’ naughty lists this holiday season if they don’t protect their personal data. Holiday weekend shoppers down from last year Multichannel shopping rules. Cyber Monday impacts store traffic Consumers were in a shopping mood on Cyber Monday, but not when it came to physical retail. Amazon touts biggest single shopping day in its history Amazon broke its own record on Cyber Monday. Online conversions dip during Black Friday weekend Increased website traffic didn’t necessarily convert to increased purchases during Thanksgiving weekend. The most downloaded apps during Black Friday weekend were… Mobile shoppers made sure they had their favorite retailing and couponing apps downloaded and ready to go during Black Friday weekend. Online spending soars on Black Friday weekend The online holiday shopping season got off to a strong start as shoppers were out in force over the Black Friday weekend. First Previous 803 804 805 806 807 Next Last