OPERATIONS / SUPPLY CHAIN

Best Buy has added a key benefit sure to appeal to working parents.

Frequent unplanned absences by employees are taking a toll on store operations.

Rue21 wants to get merchandise into its online shoppers’ hands faster in 2019.

Retailers industry-wide are ensuring that hackers won’t spoil their — or their customers’ — holiday.

In an era when retailers are striving to get merchandise into their customers’ hands as quickly as possible, Lowe’s Companies is banking on a state-of-the-art automated warehouse to step up its game.

New technologies are leading to less traditional checkouts at store level.

Amazon is expanding the timing — and breadth — of its free shipping program, a move designed to appeal to holiday procrastinators.

The world’s largest sporting goods retailer is using a robot to conduct in-store inventory counts.