OPERATIONS / SUPPLY CHAIN

City Furniture is utilizing an iPad-based mobile communications solution to improve in-store customer service.

In June 2021, Nudge surveyed 865 deskless workers and 300 leaders to answer a question: “What’s the state of the deskless workforce?”

Retailers’ belief in their ability to detect and prevent data breaches is not supported by underlying data.

The biggest lesson for retailers from last year’s so-called “Shipageddon” peak season is that you don’t want to put all your eggs in just one delivery basket.

Retail seasonal hiring did not get off to a great start.

The parent brand of four independent pet retailers is entering a new nationwide partnership with a leading third-party delivery platform.

Chicago consumers have another new option for receiving grocery deliveries within minutes.

One in four retailers is worried about the same supply chain issue as the holidays approach.