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11/30/2022

Walgreens introduces 24-hour delivery

Dan Berthiaume
Senior Editor, Technology
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Walgreens home delivery
Walgreens now offers customers at participating stores 24-Hour same-day delivery (Photo: Business Wire).

Walgreens is now fulfilling online orders 24 hours a day, seven days a week, in select markets across the country.

In available markets, Walgreens is enabling customers to place orders from an assortment of more than 27,000 items via its website or app for delivery in as little as one hour, at any time of day.

The service is offered at nearly 400 participating 24-hour Walgreens stores across the country and offers delivery of products in categories including groceries, over-the-counter medications, personal care items, and household essentials. Customers may select the nearest 24-hour location to place their order and the order will be fulfilled if in delivery range.

When ordering retail items for 24-hour online delivery, customers who are members of the myWalgreens loyalty program can earn and redeem Walgreens Cash rewards, as well as use personalized digital coupons and saving offerings. Through Saturday, Dec. 10, Walgreens is offering free delivery on orders of $20 or more with a special code.

Walgreens’ 24-hour same-day delivery service is not currently available in Alaska, Colorado, Iowa, Maine, North Dakota, South Dakota, Utah, Vermont, West Virginia and Wyoming.

Walgreens expands online delivery

Walgreens has been steadily building upon its online delivery offering since the retailer launched same-day delivery of select products with DoorDash in July 2020. Walgreens expanded the assortment of items it makes available for two-hour delivery to 24,000 in May 2021. The retailer also has existing partnerships with third-party delivery platforms including Shipt, DoorDash, Uber, Instacart, and Postmates.

Walgreens extended same-day delivery to prescription medication in July 2021. In October 2022, Walgreens partnered with DoorDash to facilitate free home delivery of Paxlovid, an oral COVID-19 medication administered to reduce the risk of hospitalization and death.

“Walgreens knows that taking care of health and wellbeing isn’t exclusive to business hours and that needs can pop up at any time of day – that's why we’re always looking for ways to enhance the customer experience with convenient and trusted solutions,” said Stefanie Kruse, group VP of digital commerce, Walgreens. “As the place customers turn to for their last-minute needs, we know they will find value in being able to access the items they need most, no matter the hour, right to their door.”

Headquartered in Deerfield, Ill., Walgreens operates more than 9,000 retail locations across the U.S., Puerto Rico, and the U.S. Virgin Islands.