OPERATIONS / SUPPLY CHAIN

The logistics arm of a Chinese e-commerce giant is expanding its express delivery service in a big way.

New data indicates that artificial intelligence (AI) could be a valuable tool for boosting customer satisfaction.

The events in the Red Sea are already causing a serious headache for U.S. businesses in both the short- and long-term.

A new survey reveals many small- and mid-sized retailers face more of a challenge from shrink than their larger peers.

Walmart revamped enterprise digital operations in the past year, including e-commerce, mobile, delivery and third-party marketplace sales.

Veronica Beard is deploying a single, streamlined solution for personalized customer interactions and remote sales.

Coveo's Andrea Polonioli details the four trends the retail industry can expect to see this year.

Aldi is integrating its global network of logistics partners and suppliers.