OPERATIONS / SUPPLY CHAIN

Wendy’s to pilot underground robots for faster order pickup.

Consumers expect technology to have a profound expect on the shopping experience in the next 18 years.

Abuelo's Mexican Restaurant is integrating machine learning and artificial intelligence with its curbside pickup operations.

A leading meal kit provider is shifting to an “asset-light” operational model with a third-party logistical partner.

The parent of grocery banners such as Giant Tiger and RiteWay is obtaining multiple benefits from a smart recipe-tracking solution.

An e-commerce retailer’s delivery and returns experience has a lot to do with whether customers will shop them.

Casey’s General Stores Inc. is reducing the manual work involved in stocking stores with the right products in the right locations.

Overall e-commerce sales slightly rose year-over-year in April 2023, but some categories substantially overperformed.