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OPERATIONS / SUPPLY CHAIN

  • Sports Chalet selects Transaction Wireless to deliver e-gift cards

    San Diego -- Transaction Wireless announced that Sport Chalet has selected the Transaction Wireless cloud-based gift card platform to deliver personalized plastic and e-gift cards with added marketing capabilities to drive digital promotional campaigns when delivering notifications to gift card recipients.

  • Stein Mart appoints COO

    Jacksonville, Fla. -- Stein Mart announced that D. Hunt Hawkins, previously the company's executive VP and chief administrative officer, has been named COO.

    "Hunt has been an important part of Stein Mart since 1994 and has had a key role in our significant operational improvements over the last several years," commented Jay Stein, interim CEO of Stein Mart. "This is a great reward for his many years of quality service."

  • Survey: Mobile technology leads to better in-store experience

    Schaumburg, Ill. -- Three in four (75%) surveyed retail associates and managers feel they provide a better in-store customer experience when equipped with the latest mobile technologies, according to Motorola Solutions’ annual Holiday Shopping Survey.

    Shoppers echoed a similar sentiment, with 67% reporting greater satisfaction with stores where associates utilized the latest technologies to assist in the shopping experience. And 43% of shoppers reported that the mobile point of sale improved their shopping experience.

  • Visa Survey: 77% of Americans haven’t finished shopping

    San Francisco -- A new survey conducted this past weekend by Visa Inc. shows that 77% of consumers still need to buy holiday gifts this week. These last-minute shoppers will spend an average of $278 in the final days leading up to Christmas and Hanukkah.

  • Walmart gives $140,000 on day 8 of holiday Facebook campaign

    Bentonville, Ark. -- Wal-Mart Stores said Monday that, on the eighth day of its "12 Days of Giving" Facebook campaign, it is awarding $140,000 to nine nonprofits aiding veterans, active members of the military and their families.

    Over 12 consecutive days, Walmart will award a total of $1.5 million to 145 organizations in all 50 states, Washington, D.C., and Puerto Rico.

  • IBM report: Holiday shopping from mobile devices on the rise

    Bethesda, Md. -- IBM on Monday released its Benchmark projection for online sales for the month of December, showing that online sales are expected to grow by 9.5% to 10% year-over-year.

    For the week of Dec. 11, the report showed that online sales rose 10.8% over the same week in 2010. Mobile traffic increased to 12.1% of all online retailing sessions, compared with 5% over the same week last year and reflecting a 143.9% increase.

  • Family Dollar names chief merchandising officer

    Matthews, N.C. -- Family Dollar Stores said Monday that it has named Paul White as executive VP, chief merchandising officer. He will report to Michael Bloom, president and COO.

    White joined Family Dollar in 2011 as senior VP, apparel, home and seasonal. Before joining the company, he served as the past president, CEO, and director of Goody’s, where he refocused the merchandising and marketing strategies on the core customer while leading the company’s exit from bankruptcy.

  • Toys ‘R’ Us stores to stay open round the clock til Christmas

    Wayne, N.J. -- Toys “R” Us said Monday it will keep stores nationwide open for the 112 hours before Christmas, with doors staying open from 6 a.m. Dec. 20, to 10 p.m. on Christmas Eve.

    This is the second consecutive year that the retailer has remained open for 24-hour shopping in the days leading up to Christmas.

    The Toys “R” Us flagship in New York City’s Times Square is staying open even longer, having been open since 6 a.m. on Dec. 16 and not closing until Christmas Eve.

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