News

SANTA CLARA, Calif. — Best Buy, Sears and Target ranked as the top three cross-channel performers in a study by CrossView, a provider of cross-channel commerce solutions. The study, which examined the cross-channel capabilities of 25 top retailers, found that a majority of retailers are providing an unsatisfactory cross-channel experience. 

Highlights of the study, which is due to be released Aug. 30, include:

• Only 12% of studied retailers could access a customer’s pending web order in store;

When Washington, D.C.-based Madison Marquette took over the leasing and management duties for Granite Run Mall, located in Media, Pa., near Philadelphia, it launched an innovative program for soliciting shopper feedback.

SAN MATEO, Calif. — New data released Friday by Motista suggests that retailers should look beyond the traditional set of holiday emotions, such as family and giving, to understand what’s really motivating consumers to spend more. The data also revealed different ways in which men and women interact and connect with retailers, which may be useful as retailers plan their holiday marketing campaigns.

GRAND RAPIDS, Mich. — Meijer announced that it has opened a new, smaller-format grocery store in the Chicago area. The 90,000 sq. ft. Meijer Marketplace store in Melrose Park, will feature national and Meijer own brand grocery items, along with a full-service pharmacy offering a variety of national and Meijer brand health and beauty products, the company reported.  

Woonsocket, R.I. -- CVS Caremark said its board has approved a $4 billion stock repurchase program and that it intends to complete an earlier $2 billion program before the end of this year.

Under the new authorization, the retailer said it expects to repurchase about $1 billion in shares by the end of the year.
 

By Liana Hill, [email protected]

QUINCY, Mass. — J. Jill, a leading multi-channel specialty retailer of women's apparel based in Quincy, Mass., announced that it has appointed Scott Edmonds to its board of directors.

Edmonds most recently was the chairman and CEO of Chico's FAS, where he led the company's growth from $155 million in sales and 200 locations to $1.5 billion and 1,076 locations over a ten year period.

DENVER and MONTREAL — Molson Coors Brewing Company announced that Torsten Kuenzlen, formerly president director of Coca-Cola’s Indonesia region, has joined as Molson Coors International's new CMO. Celso White, former VP and general manager, Americas concentrate operations at PepsiCo, has joined as MCI’s new chief supply chain Officer. In addition, Lee Reichert, formerly a partner with Lathrop & Gage LLP, has joined MCI as general counsel. All of the executives will be based in Denver, Colo.