News

Ex-Walmart exec Mac Naughton joins CROSSMARK board
Former Walmart Executive Vice President and Chief Merchandising Officer Duncan Mac Naughton has joined the board of directors of CROSSMARK, a sales, marketing and merchandising services company focused on the retail and consumer goods industries.

CROSSMARK CEO Steve Schuckenbrock in an internal company announcement said it is a privilege to have Mac Naughton join the company’s board given his extraordinary retail industry experience and leadership from both a manufacturer and retailer perspective.
Boohoo refines marketing with Visual IQ
Manchester, U.K. - Global online fashion retailer Boohoo has selected cross-channel marketing attribution software company Visual IQ, to provide marketing attribution management solutions across TV and digital channels in support of its 2015 growth initiatives. Boohoo leverages a number of traditional, digital and mobile channels to connect with consumers.

Dick’s wins logistics award at Momentum event

Shoppers like spending money with Dick’s Sporting Goods and the companies that transport goods to its stores and distribution centers think the retailer is pretty special too.
Survey: Chick-fil-A nabs second place in customer service

Waban, Mass. - Chick-fil-A took the second spot in the annual Temkin Customer Service Ratings, tops among all retailers and food service chains. Other retailers and food service companies in the top 12 include Aldi, Trader Joe's, Publix, Panera Bread, H-E-B, Amazon.com, and Bed Bath & Beyond.

Supermarkets, retailers, and banks, as an industry, earned average ratings of "strong.” Retailers RadioShack and Sears were ranked at least 15 points below retail industry average.
Ex-Kmart exec prepares to do dollar store duty

The chairman of the board at 99 Cents Only Stores has assumed the role of CEO and president effective immediately.

Andrew Giancamilli will become the new interim president and CEO, replacing Stéphane Gonthier.
PetSmart launches pet-friendly wedding collection

Weddings are becoming increasingly pet-friendly, and a new collection from Martha Stewart and PetSmart aims to leverage that trend.

The pet products retailer has announced it will be teaming up with Martha Stewart Pets on a wedding collection for dogs.
GameStop tailors omnichannel experience for millennials

Grapevine, Texas – It’s no secret that Millennials are among the most avid consumers of video games. For video game retailer GameStop Corp., engaging Millennials in a way that satisfies their needs and promotes loyalty is absolutely essential.
Why stores still matter in an e-commerce world

Reports of the death of brick-and-mortar stores have been greatly exaggerated. How else to explain the throngs of shoppers still crowding physical stores in the major shopping districts of the U.S., especially over the weekend at H&M's grand opening in New York?
AutoZone Q3 profit beats expectations

Memphis -- AutoZone reported a better-than-expected profit of $309.1 million in its third quarter, up 8.4% from $285.2 million in the year-ago period. Diluted earnings per share increased 13.1% to $9.57 per share, from $8.46 per share in the year-ago quarter. It was the auto retailer’s thirty-fifth consecutive quarter of double digit earnings per share growth.

Sales for the quarter, ended May 9, increased 6.5% to $2.49 billion for the period. Same-store sales increased 2.3%.
No tune-up needed at AutoZone

AutoZone just logged its 35th consecutive quarter of double digit earnings per share growth, proving again that it is like the Honda Accord of the retail industry – a reliable performer that stirs emotions among those with an appreciation for consistency.