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Macy’s to offer George Zimmer’s new in-home tailoring service
Cincinnati -- George Zimmer, the founder and former head of Men’s Wearhouse, is back with a new business, called ZTailors, that will enable customers to order on-demand tailors to provide alterations. Using the service’s website or app, customers can schedule a tailor to come to their home or office to take the necessary measurements, with the altered items returned in several days.
“It’s Uber for tailors,” Zimmer told the New York Times.
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Survey: Shoppers use social media for praise more than blame
Social media users would rather post positive feedback to retailers than post a complaint, according to a new survey.
Research from eDigitalResearch reveals that consumers are predominantly using social media as a tool to give positive feedback. Of the 2,000 consumers surveyed who have used social media to contact a brand in the past year, 6% have used social media to send positive feedback about a company compared to 2% who said they have used this touch point to send a complaint.

