News

SC Johnson chief talks transparency
SC Johnson chief talks transparency SC Johnson CEO Fisk Johnson said his company wants to “lay it all out there” when it comes to transparency and greater disclosure in the consumer goods industry.

Speaking at the 2014 Consumer Specialty Products Association (CSPA) annual meeting, Johnson discussed the critical need for the industry to build trust so families can feel comfortable with and believe in the products they bring home. He also said the industry should be clear and fact-based in environmental discussions, and advocate for better regulation.
Civic50 list includes few retailers
Gap Inc., is the only retailer to appear on a flawed list called The Civic50 that presumes to recognize the nation’s most community-minded companies.

Now in its third year, the lack of retail representation on The Civic50 is highly curious considering retailers enjoy a high level of visibility within the communities where they operate and are typically quite generous in supporting local charities and national causes. The consumer packaged goods was also under-represented on The Civic50 although companies such as ConAgra, General Mills and Hershey were included.

Lands' End sales drop as store base shrinks

Lands' End sales fell in its October quarter as its store base dwindled, though an improved merchandise assortment and a more-targeted promotional strategy helped drive a 26% increase in profits.

For the third quarter ended Oct. 31, Lands' End posted a profit of $18 million, or 56 cents a share, up from a profit of $14.3 million, or 45 cents a share, a year earlier. Revenue, meanwhile, fell 2.8% to $373.1 million as same-store sales fell 3.1%.
Walmart names Judith McKenna COO; Gisel Ruiz appointed EVP of Walmart’s International People Division

BENTONVILLE, Ark. — Walmart Stores on Wednesday announced that Judith McKenna has been promoted to COO for Walmart U.S. McKenna succeeds Gisel Ruiz, who has been appointed EVP of Walmart’s International People Division. McKenna will assume her responsibilities immediately and will continue to report directly to Walmart U.S. president and CEO, Greg Foran. Ruiz will also assume her responsibilities immediately and will report to Walmart International president and CEO, David Cheesewright.
Fitch predicts modest sales growth in 2015

NEW YORK - Overall U.S. retail sales (excluding auto) are expected to grow 3%-4% in 2015 although a variety of challenges will continue to constrain the performance of several retailers and retail segments, according to a new Fitch Ratings report. A gradual increase in the U.S. employment rate and real wages along with near-term benefits from lower gas prices will support retail sales growth.
Deeper Dive: Customer engagement at Guildford Town Centre

New York - Customer engagement is becoming an ever trickier proposition. Thanks to increasing connectivity and functionality of mobile and wearable devices, today’s consumers can enter an intensely personalized, stimulating and informationally rich virtual environment at a moment’s notice. Enticing them with omnichannel promotions is no easy task.
Survey: CFOs confident about economy

Chicago - Nearly half of CFOs expect the U.S. economy to improve during the next six months and only 9% expect it to worsen, according to the Grant Thornton LLP 2014 Fall CFO Survey. The biannual survey reflects the insights of more than 1,000 CFOs and other senior financial executives across the United States.
Tech Guest Viewpoint - Proximity Marketing brings Shoppers to Stores

By Alex Romanov, iSign Media The holiday season is a time of family, food, and frenzied shopping. Consumers are bombarded by messages, promotions, discounts, and offers, and retailers have to be smart about how they reach out to their customers. Email blasts or paper coupons just won’t cut it. In this mobile-obsessed era, proximity marketing is a powerful way to break through the noise and bring shoppers into your store.
Study: Customers less satisfied in Q3

Ann Arbor, Mich. – Rolling Stones fans will sympathize with the devilish problem facing American customers, who couldn’t get satisfaction in the third quarter of 2014. The national level of customer satisfaction fell 0.7% in the third quarter of 2014 to 75.6 on a 100-point scale, according to the American Customer Satisfaction Index (ACSI), pointing to weak spending growth for the fourth quarter.
Pantry beats Street with Q4 profit, misses on revenue

Cary, N.C. – The Pantry Inc. beat Wall Street expectations with net income but missed on revenue in the fourth quarter of fiscal 2014. Net income dramatically shot up to $14.7 million from $1 million in the same period a year earlier, aided by costs and expenses that remained level or dropped. Revenue fell 3% to $1.95 billion from $2.02 billion, with declining fuel sales offsetting rising merchandising sales.
Conn’s names interim CFO, reports net loss

The Woodlands, Texas – Conn’s Inc. has named VP and chief accounting officer Mark Haley as interim CFO in the wake of the departure of former CFO Brian Taylor. The company also reported a net loss of $3.06 million in the third quarter of fiscal 2015, compared to net income of $24.38 million a year earlier, missing Wall Street expectations.
JDA Software launches innovation lab

SCOTTSDALE, Arizona - JDA Software announced the creation of JDA Labs – a research and development group assembled to drive game-changing innovation. This global team, headquartered in Montreal, will innovate new and existing products and deliver patents, best practices and entirely new products to the market. JDA Labs currently is driving research and innovation around three key areas: data science, user experience and product innovation.