News

Walmart sales, earnings top estimates as online sales surge 79%
Walmart Inc. reported another strong quarter as its e-commerce sales continued to soar amid the pandemic.
CSA Webinar: Five key customer experience improvements to increase market share
Join Chain Store Age’s webinar on Tuesday, Nov. 24, at 1 p.m. (EST), for a wake-up call on the changing customer experience.

National Restaurant Association: Don't make us scapegoats for COVID-19 increases

The National Restaurant Association is defending its industry against claims that restaurants are a source of COVID-19 community spread.
IBM: Baby-boomers to fuel online holiday spending growth

Global consumers are changing how they shop for the holidays as the pandemic continues.
CSA Q&A: Fabletics avoids pandemic layoffs with ‘omni-associates’

An omnichannel activewear retailer transitioned store associates to digital customer service roles during the COVID-19 shutdown.
Simon adds new omnichannel returns offering

A major mall operator is now partnering with two different platforms for in-store returns of online purchases.
Amazon shakes up pharmacy landscape with launch of online prescription service

CVS Health and Walgreens are already feeling shock waves from the opening of Amazon’s new online drugstore.
69-Acre mixed-use project breaks ground outside Raleigh

Hines and Columbia Development has broken ground on what will be one of the largest retail-focused developments under construction in the United States this year.
Santa Claus is coming to Sam’s Club – virtually

Sam’s Club is providing members and their children the chance to contactlessly meet with Santa Claus.
Gainesville mega-center to do Christmas tree lightings on five consecutive Fridays

The massive Butler retail complex in Gainesville, Fla., has five supermarkets and 44 food and beverage establishments, so why not five Christmas tree lightings?