News

Webinar January 29: Store traffic and conversion rates are key to retail performance
New York -- In today's data-filled world, many retailers are missing some of the most basic — and important — metrics of all: store data and conversion rates. Join this Chain Store Age Webinar on Jan. 29, 2 p.m. (EST), and learn how the insights gained from this data can give companies an edge in today's hypercompetive, omnichannel retail environment. Analytics expert Mark Ryski will discuss how insights from store traffic and conversion analytics can help retailers deliver better results.
Thorntons has refreshing results from rewards program
Louisville - Gasoline and convenience-store chain Thorntons Inc. is receiving its own refreshing results from its Paytronix-powered “Refreshing Rewards” loyalty program. Since the program was launched in September 2014, Thorntons Refreshing Rewards program managers have been successfully using targeted promotions to get members to visit more frequently and are leveraging program data for category management.

ECRM tells retailers what’s working

Making sense of promotional activity can be challenging given the abundance of new variables to consider which is why a recent change from Efficient Collaborative Retail Marketing (ECRM) is much needed.

ECRM, a leader in business innovation and technology, enhanced its data and analytics website at www.ECRMdata.com with new functionality, increased retail coverage and ease of use.
Kroger pumps up fuel-loyalty program

Now that gasoline is cheaper, the fuel-savings component of retailer loyalty programs isn’t such a powerful draw. So retailers such as Kroger are employing new tactics to keep customers interested.
Sears Canada confirms Boire as CEO

Ron Boire was named president and CEO of Sears Canada after serving in that capacity on an interim basis since last October.

Boire was named acting president and CEO last October to replace Doug Campbell, the former head of the 381 unit Sears Canada operation who resigned for personal reasons. Boire was identified as the top candidate for the job at the time the appointment was made as he had spent nearly two years as executive vice president, chief merchandising officer and president of Sears and Kmart formats.
Domino’s launches order tracker for Samsung SmartTV

Ann Arber, Mich. – Domino’s Pizza is launching its Domino’s Tracker digital order tracker for Samsung Smart TV. Domino's customers who have a Samsung Smart TV can track their order each step of the way, from the time it is taken, to when it is put in the oven and sent out for delivery.

This marks the first time that Domino's Tracker is available on any television platform. In order to use the tracking feature, customers must have a 2014 or newer Samsung Smart TV.
How to prepare for the future of shopping

To succeed in today's dynamic industry, retailers need to offer a seamless shopping experience that never loses sight of customer needs, both in-store and online. In fact, retail is in the midst of a revolution in which customers are more fragmented and have more power than ever before. Here's what we at Batteries Plus Blubs are doing to prepare for these challenges.
U.S. performance buoys Delhaize revenue in Q4

Brussels, Belgium – The addition of a 53rd week in fiscal 2014 for its U.S. operations helped global grocery conglomerate Delhaize Group make up for disappointing results from its Belgium stores. Including the extra week and benefiting from retail inflation, fourth quarter U.S. revenues were $5.23 billion, a 12% increase from $4.67 billion the same period a year earlier.
Forecast: Increasing Competition for DC Sites Closest to the Most Customers

By Kris Bjorson, JLL
Walgreens Boots names global CFO

Walgreens Boots Alliance Inc. has appointed George Fairweather, formerly group finance director of Alliance Boots, as executive vice president and global chief financial officer, effective Feb. 20.

Fairweather will succeed Timothy McLevish, who served as Walgreens CFO since August 2014, where he advanced the company’s completion of its merger with Alliance Boots to form Walgreens Boots Alliance and served as the initial global chief financial officer of the combined companies.