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  • How Much is Your POS Really Costing You?

    By Ron Chan, director of marketing, Posiflex USA

  • April sales flat

    Washington, D.C. - Retail sales rose ever so slightly in April, putting a damper on hopes of a sharp uptick in economic growth in the second quarter. According to the U.S. Commerce Department, retail sales, which include categories such as automobiles, gasoline stations and restaurants, rose 0.1% in April, following a revised 1.5% increase in March that ranked as the biggest since March 2010.

  • Macys.com improves customer insight with SAP analytics

    New York - Macys.com has successfully deployed the SAP InfiniteInsight solution to help better understand customer buying behavior and optimize email and website marketing campaigns. The company had a number of variables to understand when it came to understanding likelihood of a customer to spend in a certain product category.

  • Vermont raises minimum wage to $10.50

    Montpelier, Vt. – The Vermont state legislature has voted to raise the minimum wage in the state from $8.73 an hour to $10.50 an hour. The increase will occur gradually during a four-year period and Vermont Gov. Peter Shumlin is expected to sign the bill.

    “We're raising the minimum wage higher in each of the next four years, joining a growing number of states nationwide that are moving on their own in the face of congressional inaction," Gov. Shumlin said in a prepared statement.

  • Study: ‘Webrooming’ eclipses showrooming

    San Diego - While showrooming, the process of researching in-store before buying online, remains popular among 76% of consumers, the emerging trend of webrooming, or researching online before buying in-store, is even more common, representing 88% of shoppers. According to “The Rise of Webrooming: A Changing Consumer Landscape,” a report from Interactions, 75% of webroomers believe they can find the lowest in-store price, while 72% prefer online product comparisons and 71% prefer online product research.

  • Survey: Retail marketers shift to digital, personalized campaigns

    Westlake Village, Calif. - Senior retail marketers report that 38% of their total marketing spend is now devoted to digital. According to a research study released by Conversant, nearly 20% of retail marketers reported that digital accounts for 50% to 75% of their total marketing budget.

    The new study found strong retailer interest in personalized marketing and advertising. Eighty-six percent of senior retail marketers said that individualized messages can be more effective than mass messages.

  • Study: Contactless card shipments grow

    Munich, Germany - Contactless payment card shipments accelerated globally in 2013. According to figures released by the Smart Payment Association (SPA), contactless technologies were present on 37% of all smart payment cards shipped in 2013.

    By far the greatest increase was experienced in the Asia Pacific region, where contactless shipments grew by 193%, compared to 2012. Other regions around the globe experienced strong growth rates, ranging from 45% in the Americas to 64% in Western Europe.

  • Survey: Businesses increase social media focus

    Alpharetta, Ga. – Three-quarters (74%) of businesses report that the time spent on social media has increased since last year, and 54% report that social spending has increased. According to a new study from Social Media Marketing University (SMMU), top social media expenditures include internal staff compensation (37%), social advertising (18%), external staff compensation (10%) and content (7%).

    Other notable findings include:

    • 60% report that content development requires the bulk of the time dedicated to social.

  • IBM releases customer engagement suite

    Armonk, N.Y. – IBM is releasing 'IBM ExperienceOne,' a new integrated portfolio of cloud-based and on premise offerings that help clients deliver deeper, more valuable customer engagements by bringing together marketing, sales and service practices. Built on best practices, IBM ExperienceOne delivers a set of pre-defined engagement solutions delivered with IBM consulting services and powered by its WebSphere Commerce, Customer Digital Experience and Enterprise Marketing Management software.

  • Lands’ End launches omnichannel swimsuit promotion

    Dodgeville, Wis. – Lands’ End is running an omnichannel swimsuit promotion called the “Lands’ End Getaway Tour.” From May 17 through June 7, the Lands' End Getaway Tour will make stops in Atlanta, New York, Boston, Toronto, Chicago and Madison, Wisconsin, with personalized fittings and consultations.

    In addition, Lands’ End is offering a website with videos on how to create a professional swimsuit fit experience and swim style tips from Glamour.

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