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Digital interaction, analytics firms partner
New York – Maxymiser, a global provider of unified customer experience optimization, is partnering with digital analytics consultancy Pointmarc. The partnership leverages Maxymiser's testing, personalization and targeting tools with Pointmarc's optimization team in an effort to deliver enhanced online experiences for both Maxymiser and Pointmarc clients.
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Square helps business and sellers communicate via receipts
Commerce solutions company Square has introduced Square Feedback, a new product that turns digital receipts into a channel between buyers and sellers.
Square Feedback prompts customers to send feedback about their experiences directly to business owners through their digital receipts. Sellers can also respond directly to customers, resolve issues one on one, and protect their reputations.
Square delivers more than 10 million digital receipts a month.