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  • Starbucks brews hot and cold in Q2

    Starbucks Corp. reported profit for the second quarter that exceeded expectations, but it disappointed on sales. The chain also offered a third-quarter earnings outlook that was shy of forecasts.

    For the quarter ended March 27, Starbucks reported $4.99 billion in sales, up 9% from $4.56 billion in the year-ago period. Although sales set a new record for a non-holiday quarter, they but still fell short of analyst estimates of $5.03 billion.

    Net income rose 18% to $575.1 million on strong U.S. sales.

  • Tech Bytes: Three ways IoT will transform retail

    The Internet of Things (IoT) is one of the hottest topics in retail technology. While there has been a lot of talk about IoT’s status as a game-changer for retail, there has been less discussion on exactly how it will drive industry transformation.

    Here are three specific ways IoT will bring about a new era in retail operations.

    Automatic shopping

  • Hallmark eases customer customization

    Hallmark Cards Inc. is ensuring it can effectively offer consumers the chance to create their own personalized products.

    The Kansas City-based specialty gift retailer, which operates more than 30,000 U.S. stores as well as digitally, provides a custom gift option which allows shoppers to order items made to their tastes and specifications. This places strain on the company’s research and development (R&D) department.

  • Amazon dominates online retail traffic in March

    Amazon.com has found another way to demonstrate its commanding lead in e-commerce – monthly unique visitors.

    According to the comScore March 2016 rankings of the top 50 multi-platform (desktop and mobile) properties by unique U.S. work and home visits, Amazon sites received 180.97 million unique visitors. This ranked first among all predominantly retail web properties and fifth overall.

  • Starbucks goes small in Chicago

    Starbucks has brought its small-sized store format to the Windy City.

    The coffee giant has opened a 635-sq.-ft. Starbucks Express cafe in Chicago's Union Station. This is the company’s fifth location to date for its Express concept, which features a streamlined menu that focuses on brewed coffee, espresso beverages and select food items.

    The other Express stores are located in New York and Toronto.

  • Survey: Millennials want same things in stores as they do online

    When it comes to shopping in stores, “digital natives” want the same technological conveniences they have come to expect online.

    According to a new research report from Euclid Analytics, “Bringing Digital Engagement In-store,” 67% of millennial adults age 18-34 would be very or somewhat likely to use in-store WiFi for faster checkout via an exclusive VIP line. This compares to 60% of Gen Xers 35-54 and only 38% of baby boomers age 55 and older.

  • Unusual underground marketplace opens in NYC subway station

    A major Manhattan subway station concourse that had been closed since 2009 has been transformed into a lively shopping and dining destination.

    TurnStyle, an underground marketplace inside the Columbus Circle 59th Street subway, is now open to the public.

    Financing for the project was provided by Goldman Sachs, through its Urban Investment Group.

  • Report: Teen apparel retailer close to filing Chapter 11

    Aeropostale Inc. preparing to file for Chapter 11 bankruptcy as soon as this month, Bloomberg reported, citing people familiar with the matter.

    Aeropostale has recorded three consecutive years of losses as its struggles to deal with a teen audience whose spending tastes now favor fast-fashion giants such as H&M as well as online retailers. The chain operates some 800 stores nationwide.

  • Party retailer celebrates unified commerce capability

    Shindigz specializes in selling party supplies across mobile, desktop and mobile app channels, and is inviting digital commerce provider Mozu to make the festivities more manageable.

  • Study: Data thieves follow common patterns

    A look at cybercrime, data breach and security threat trends from 2015 demonstrates that criminals are indeed creatures of habit.

    According to the Trustwave 2016 Global Security Report, which analyzes results of Trustwave security investigations during 2015, retail was the most targeted industry for data breaches. Twenty-three percent of Trustwave data breach investigations involved retailers. North America was the most popular geographic location for cyberattacks, with 35% of all Trustwave investigations occurring on the continent.

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