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Study: Retailers admit omnichannel shortcomings
The retail executives responsible for delivering omnichannel customer experience admit there is much work to be done to come in line with consumer expectations and demands.
Business technology and services provider Periscope, a McKinsey solution, conducted a survey of attendees at World Retail Congress 2016 held in Dubai in April 2016. According to the results, only 21% say they are more confident than a year ago on delivering omnichannel experiences. Another 45% say progress is not happening fast enough.
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Amazon to open new Dallas fulfillment center
They say everything is bigger in Texas, and that also applies to Amazon.com’s distribution network.
The digital retailing giant plans to open a sixth Texas fulfillment center in Haslet, making it the fourth Amazon fulfillment center in the Dallas-Fort Worth metroplex. Amazon currently employs more than 8,000 full-time hourly associates at its Texas fulfillment centers and plans to create 1,000 more full-time positions in the new Haslet facility when it opens.

