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A brand known for its low, low prices and high volume has opened its fifth U.S. store.   Primark has opened at PREIT’s Willow Grove Park Mall in the Philadelphia suburb of Willow Grove, Pennsylvania. This is the second Primark location in the Philadelphia region. The store occupies 58,300 sq. ft. of space previously occupied by Sears on the second and third floors of the southwest side of the mall.  It features 59 fitting rooms and 47 registers, recharge areas, as well as a fashion "trend room.”  

Forrester Research has identified the retailers with the most and least satisfactory experience, and a very prominent name scored poorly.  

The first fully autonomous drone delivery to a customer home has occurred, and the retailer behind it is not who you would expect.   Leading convenience chain 7-Eleven partnered with independent drone delivery service Flirtey and the Nevada Institute for Autonomous Systems (NIAS) to complete two deliveries from a store in Reno, Nevada on Sunday, July 10. 7-Eleven merchandise, including hot and cold food items, were loaded into a Flirtey drone delivery container and flown autonomously using precision GPS to a local customer’s house.

Some three years after he returned to save J.C. Penney, industry veteran Myron E. (Mike) Ullman will retire from the company on Aug. 1.    Ullman is passing the reins of chairman of Penney’s board of directors to current CEO Marvin R. Ellison. The succession is in accordance with a transition plan the company outlined in 2014.  

Marla and Barry Beck, Founders of Bluemercury, open 100th store (Photo: Business Wire)   Bluemercury is testing a larger format space.    The specialty beauty products and spa retailer announced the opening of its 100th store, in Savannah, Georgia.     

Efficient Collaborative Retail Marketing (ECRM), a leader in business innovation and technology, has hired retail business-to-business media veteran Wayne Bennett as senior VP, retail to lead business process initiatives between the retail industry and the supplier community that serves them.  

Starbucks Corp.’s revenue fell short in the third quarter even as its earnings were in line with expectations.       The company posted $5.24 billion in consolidated net sales for the quarter ended June 26, up 7% over the year-ago period, but below analysts’ expectations of $5.33 billion. The increase was primarily driven by the opening of 1,876 net new stores over the past 12 months and a 4% increase in global comparable store sales.    

Starbucks Corp.’s “express” store format made its international debut, in London.   Designed for people on-the-go, the store has a welcoming environment with the barista and customer at its heart. Design features include textures of complementary natural wood and marble. It offers a streamlined menu with items displayed on digital menu boards that rotate throughout the day. The open layout allows for an early order point, which allows customers to order, pay and pick-up even faster.  

Target Corp. has expanded its commitment to renewable energy.    The discounter kicked off its first wind power partnership, buying a portion of the energy produced by a Starwood Energy Group wind farm to offset 100% of the energy used at 60 Target stores throughout Texas.   

With back-to-school spending on a “stock up” cycle rather than a “make do” cycle, total spending for K-12 and college school supplies is expected to reach $75.8 billion, up from last year’s $68 billion, according to the National Retail Federation’s annual survey conducted by Prosper Insights and Analytics.