Today’s consumers respond to social promotions As we approach the official one-year anniversary of COVID-19 lockdowns, retail brands collectively are taking a look back at what worked, what didn’t, and how they can maintain positive growth in the year to come. Walmart to provide digital vaccine record accessWalmart is partnering with an identity verification platform and a digital non-profit to provide customers secure access to their health records, including COVID-19 vaccine information. Amazon in major health care move with expansion of telehealth service The Amazon Care on-demand healthcare service is expanding to other companies in Washington State, with more growth to come. Albertsons directly connects customers to vaccine info A leading grocery conglomerate is leveraging Google Business Messages to inform customers about COVID-19 vaccine availability – in real-time. Survey: COVID-19 drives demand for better customer experience As consumers increase their digital interactions with businesses, they want more personalized and flexible services. Starbucks launches technology to make stores more accessible to visually impaired Starbucks Corp. is partnering with a technology company to make it easier for customers with vision problems to shop its stores. Walgreens automates COVID-19 vaccine scheduling Walgreens is extending access to COVID-19 vaccine information and scheduling with an artificial intelligence-based bot. Survey: COVID-19 causes long-term shifts in consumer preferences Customers have been more likely to frequent local businesses that offer omnichannel services during COVID-19, and will continue doing so post-pandemic. Harps Food Stores rewards loyalty – with a personal touch A regional grocer is responding to an influx of digital shoppers with a new targeted rewards program. Amazon integrates merchandise into mobile music experience The digital music arm of Amazon is now directly selling products from featured artists. First Previous 146 147 148 149 150 Next Last
