How to meet your customers where they are – virtuallyToday’s shoppers are spending more time than ever in digital spaces, and retailers need to turn them into consumer touchpoints. Deadline extended for CSA Retail’s Top Women Awards; new category addedChain Store Age has extended the deadline for its Retail’s Top Women Awards to April 16. Papa Johns expands Google AI partnership Papa John’s International is building on its implementation of Google Cloud artificial intelligence technology to transform its ordering and delivery experience. QVC Group to host 24/7 live shopping streams on TikTok QVC Group is reaching out to a younger audience by launching the first round-the-clock live social shopping experience with TikTok Shop. EXCLUSIVE Q&A: DoorDash aids customers and retailers with engagement DoorDash views customer engagement as an important tool to maximize the benefits of its platform for both shoppers and retail partners. Walmart expands interactive media partnership with product videos Walmart Inc. plans to greatly increase its use of interactive product videos. How brands are falling behind in customer engagement A new study from SAP Emarsys indicates many brands are not using advanced consumer engagement strategies as shopper brand loyalty is declining. EXCLUSIVE Q&A: Fiona Tan, CTO, Wayfair Wayfair sees personalized, streamlined customer interaction as key to retaining and attracting customers. EXCLUSIVE Q&A: Lowe’s puts customer at center of promotions Lowe’s Companies Inc. is developing a highly tailored shopper experience to increase frequency of visits and spend. Chipotle celebrates 'Burrito Day' with digital game A quick-service restaurant chain noted for its burritos has a major upcoming holiday on its calendar, and customers have a gamified chance to benefit. First Previous 50 51 52 53 54 Next Last