Survey: Digital research drives strong millennial spendingMillennials are making more major purchases than any other group, but they are doing their research first. David’s Bridal brings wedding planning into the digital ageThe nation’s largest bridal retailer is offering a new suite of wedding planning tools. Macy’s reaches out digitally to engaged couples via new partnership A wide assortment of private label Macy’s products is now available on a popular online wedding planning site. What does the modern shopper want? Speed and information are the two key factors driving today’s shopping decisions. Survey: Retailers see lag in customer experience capability Retailers prioritize customer experience, but question their own effectiveness in delivering key aspects. Study: Millennials may be impulsive shoppers, but they plan ahead A new survey indicates millennial shopping habits are more complex than they are often given credit for. David’s Bridal marries AI with human customer service reps The nation’s largest bridal retailer is focusing its customer service efforts on mobile messaging. Survey: Generations differ on importance of sustainability Who your customers are may factor into sustainability decisions. CSA Exclusive: Pilot Flying J steers toward personalization A travel center retailer is increasing mobile loyalty participation and penetration with cloud-based data management. RetailMeNot: This incentive drives restaurant traffic The key to satisfying fashion shoppers is… Promotions are important to fashion shoppers, but not the number one influencer on their behavior. Study: Consumers pay more for brands in sync with their beliefs Providing a brand purpose takes effort, but pays dividends. First Previous 267 268 269 270 271 Next Last
