Carl’s Jr. and Hardee’s upgrade digital loyalty programThe parent company of two fast-food hamburger retailers is overhauling its customer engagement and loyalty efforts across all stores. Exclusive: Q&A with Vitamin Shoppe CEO The Vitamin Shoppe pursues a localized, integrated customer engagement strategy. REI making bigger play in running category with in-store, online moves REI Co-op is investing in a multi-year, omnichannel strategy to engage customers across all touchpoints. Meta pilots virtual commerce in the metaverse The parent company of Facebook is stepping up its efforts to create a full-fledged virtual world, complete with shopping. C&S Wholesale Grocers standardizes digital product content The largest wholesale grocery supply company in the U.S. is enhancing customer support in product identification, interaction and ordering. How much will COVID-19 impact consumer Easter plans? A new survey reveals the extent to which the lingering pandemic will affect how consumers celebrate – and shop for – the Easter holiday. The leading social platform for product discovery is… Every demographic group except one favors the same social media channel to discover new products. Virtual malls become a real trend The newest kind of mall is one you don’t have to leave home to visit. Study: Male and younger consumers most familiar with metaverse; others not so The best word to sum up the current level of potential of the metaverse as a consumer engagement tool is “some.” Regional grocer digitally engages in-store shoppers Giant Food is piloting a next-generation, in-store product engagement platform in select Washington, D.C., area stores. First Previous 125 126 127 128 129 Next Last