Macy’s rebrands with customer-focused brand platformMacy’s is putting a big new emphasis on personalization, in-store and online. CSA Exclusive: Three experts give insight on maintaining loyaltyTop executives from Petco, Mastercard, and Hanes Brand are sharing suggestions on how to ensure customer loyalty in a challenging retail environment. As inflation bears down, retailers can uplift consumers This moment in time continues to serve up an unfamiliar combination of factors that are complicating life for retailers and consumers alike. Saks Off 5th rebrands to expand reach Saks Off 5th is updating its brand identity to appeal to younger, fashion-minder customers. Is Uber going all in on being an e-commerce platform? Uber Technologies Inc. is making moves that take it beyond being a traditional online delivery provider. Bad customer service puts brands at risk Consumers do not give brands a lot of leeway in the level of service they expect. Twitter pilots new shopping feature Twitter is beta testing a new social commerce offering called Twitter Shops. Registering for your baby – in the metaverse A digital baby product registry and an augmented reality/virtual reality shopping platform are teaming up in virtual space. Walmart bulks up membership program by giving it free to employees, Spotify promo Walmart’s paid membership program now has a lot of new members — and a free music streaming promotion. Target identifies eco-friendly products with new icon Target Corp. is launching a new initiative to signal sustainable products and packaging across its omnichannel assortment. First Previous 128 129 130 131 132 Next Last