Timberland launches immersive gamified experienceTimberland is giving customers the chance to virtually relive major moments from its corporate history. Fast delivery startup launches music label for employeesFailed “American Idol” contestants may want to apply for a job with Gorillas. Survey: Bad customer experience kills brand loyalty quickly It doesn’t take many bad service experiences to turn a loyal customer against your brand. Survey: The key to brand loyalty is… Most consumers are only loyal to a limited number of brands, so understanding what drives brand loyalty is key. Forever 21 pilots livestream shopping app Forever 21 is the latest retailer to experiment with shoppable livestream events. Study: Subscription retail had a healthy 2021 Online subscription retailers brought in plenty of new customers last year. Saks launches digital spring campaign across platforms Saks’s new digital-first, 360-degree spring 2022 campaign features unique content across Saks-owned channels and partner platforms. SpartanNash expands mobile food waste reduction pilot A grocery retailer/distributor is adding more stores to an app-based effort to promote sales of soon-to-expire food items. Survey: Brand trust, online product info drive purchase decisions Retailers looking to convert omnichannel purchases should focus on detailed online product listings and brand-building. Survey reveals Gen Z’s shopping preferences Retailers cannot ignore the physical store when designing Gen Z omnichannel marketing and CRM strategies. First Previous 127 128 129 130 131 Next Last