Store Systems

Data migrations and system upgrades usually require at least some downtime. In fact, 81% of companies schedule migrations overnight or on weekends when fewer people are working, and fewer customers can potentially be disrupted by downtime. Particularly in this era of 24/7 online ecommerce, some degree of business risk always accompanies downtime.

 

Downtime costs the retail industry $18 billion annually, according to market research firm IDC. But it doesn’t have to.

 

Bloomingdale’s new store in Palo Alto, California, is the retailer’s most digitally sophisticated to date.

High expectations are the key to everything. Take mobile for example. Apps from Starbucks, Uber, Netflix, and Apple have all made outstanding digital experiences expected and commonplace. Finally, customers have a taste of products and services that work the way they should, effectively reprogramming consumer expectations for all digital experiences.  

Goleta, Calif. — Ugg Australia, a division of Deckers Brands, has taken its omnichannel commitment to a new level with the opening of its store in Tysons Galleria, McLean, Va. The technology-driven, 2,110-sq.-ft. store features the latest in omnichannel solutions and RFID innovations that combine to make for a more seamless and connected customer experience.   

Meijer is taking a different approach to Cyber Monday this year.

Instead of online sales, the retailer says it will focus on offering discounts through its digital couponing site: mPerks. For Cyber Monday, the retailer is offering a coupon for 20% off a single item through mPerks on in-store purchases today only.

By Christopher Birkholm, project manager, SEO and site optimization, at Digital River  

Few retailers have as much at stake this holiday season as RadioShack which explains why the company made the high risk move of relaunching its Web site just days before the busiest shopping weekend of the year.

The struggling retailer said the redesign of RadioShack.com offers an easier user experience and comes just in time for the holiday season and kicks off a week of free shipping offers on promotionally priced goods.

Englewood, Col. - Sports Authority continues to roll out its enhanced store environment in both existing stores and new locations nationwide. Most recently, the retailer completed the remodel of an existing store and also opened two new units in the Las Vegas area.