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Insights: Data Security and Customer Loyalty
By: David Kidd, Peak 10
Data privacy and security remain top concerns for retailers. There is good reason for that. The Target breach compromised approximately 70 million records. The Home Depot breach potentially impacted another 60 million consumers. As I write this article, reports are being made public about a breach involving the office supply retailer Staples. We can no longer deny that cybercrime is a real and growing threat to the retail sector. -
TechBytes: Three Reasons Retailer Innovation Labs are a Good Idea
With the recent announcement that it will build a new digital innovation lab in Boston, CVS Health has joined the ranks of retailers, including Wal-Mart Stores and Target Corp, who have also launched similar facilities. Not every retailer is in the position to build its own proprietary innovation hot house, but there are many advantages for those with the resources to do so. Following are three key reasons that retail innovation labs are a good idea.