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Riddle’s Group automates enterprise management
Montreal - Luxury jewelry retailer Riddle’s Group Inc. has selected the ChainDrive Fully-Integrated Retail Management platform from Multidev Technologies Inc. to improve store operations and to automate processes throughout.
Riddle’s Group sought out an end-to-end solution, and selected ChainDrive because of its extensive Jewelry Module which provides jewelry retailers with system features and functions that are tailored exclusively for the jewelry business.
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Study: Silent dissatisfied customers pose risk
Chicago - It may seem counterintuitive, but retailers should welcome the irate shopper who vents their frustration. That’s because it’s the mistreated customer who walks out the door in a silent huff who places the most revenue at risk, according to a collaborative study of dysfunctional retail touch-points conducted by LoyaltyOne, Verde Group and Dr. Deborah Small, professor of marketing and psychology, Wharton School of the University of Pennsylvania.
