Store Systems

The Kroger Co. has earned more recognition for its investments in food safety innovation.

The company's innovative electronic temperature monitoring project has been named a winner of the 2015 CIO 100 Award by International Data Group's CIO Magazine.

Target plans to sell its pharmacy business to CVS Health for $1.9 billion and rebrand its nearly 1,700 prescription departments as CVS/pharmacy in a blockbuster deal that stunned the health care world.

Los Angeles – Accepting an online order and then cancelling it due to inventory shortages is probably the most damaging customer interaction an omnichannel retailer can have. Vertical specialty footwear retailer Chinese Laundry, which operates a direct-to-consumer website as well as two stores in Las Vegas and one in Canoga Park, California, is well aware of this problem.

Mahwah, N.J. – Ascena Retail Group Inc. fell short of Wall Street expectations for profit and revenue in a difficult third quarter of fiscal 2015. Net income fell 23% to $24.4 million, from $33.2 million in the same quarter a year earlier.

New York -- CVS/pharmacy is aiming to attract more Hispanic customers with its new "Y Mas" stores in South Florida, and the company hopes to expand its new brand nationally.

Twelve CVS/pharmacy y mas stores in South Florida, including 11 remodeled CVS stores and one brand new store, feature a fully bilingual staff, the addition of more than 1,500 trusted Hispanic products, more competitive pricing on hundreds of products, and new services unique to a national retail pharmacy.

Walmart reportedly is relaxing its dress code and raising the temperature at its stores as part of an effort to improve working conditions. 

According to a Reuters report, Walmart made the announcement to a gathering of 3,000 workers brought to Arkansas this week before the company's annual shareholders' meeting due to be held on Friday.

Montreal - Luxury jewelry retailer Riddle’s Group Inc. has selected the ChainDrive Fully-Integrated Retail Management platform from Multidev Technologies Inc. to improve store operations and to automate processes throughout.
         
Riddle’s Group sought out an end-to-end solution, and selected ChainDrive because of its extensive Jewelry Module which provides jewelry retailers with system features and functions that are tailored exclusively for the jewelry business.

Chicago - It may seem counterintuitive, but retailers should welcome the irate shopper who vents their frustration. That’s because it’s the mistreated customer who walks out the door in a silent huff who places the most revenue at risk, according to a collaborative study of dysfunctional retail touch-points conducted by LoyaltyOne, Verde Group and Dr. Deborah Small, professor of marketing and psychology, Wharton School of the University of Pennsylvania.