Store Systems

When it comes to workforce management, retailers are focusing on optimizing scheduling.

The need for automated and even employee-driven scheduling was a coherent theme in presentations and interviews given by several retailers during the KronosWorks 2015 conference in Las Vegas. In an address during the opening keynote session, Mike Zorn, senior VP of associate and labor relations at Macy’s Inc., discussed the importance of scheduling to employee morale.

Retail facilities are making the shift to LEDs, a more efficient, brighter and longer lasting lighting option saves energy and reduces operating costs. Its rapid return on interest makes LED retrofitting a smart, simple fix.

But what if LED lighting installations could also increase and guide purchasing decisions? What if thoughtful placement and controlled lighting could make customers feel more comfortable and safe, and make employees more productive?

RadioShack is moving Black Friday all the way over to Wednesday in the hopes of ramping up shopper excitement for the holiday.

The company issued a call to customers Tuesday saying that as a "thank you to our loyal customers (particularly those who don't like to get trampled at big box stores on Black Friday), RadioShack's Black Friday Sale will begin early on Wednesday, Nov. 25." RadioShack says stores will stay open an extra hour on Wednesday, will reopen at 8 a.m. on Thanksgiving Day and feature extended hours the rest of the weekend.

Kohl’s has named Walgreens' former digital and chief marketing officer to the newly created role of COO and indicated she could eventually replace Kevin Mansell as CEO.

Kohl’s named Sona Chawla to the newly created position of COO, which might as well stand for chief omnichannel officer given her range of responsibilities and most recent experience at Walgreens. She will report directly to Kohl’s chairman, president and CEO Kevin Mansell.

Atlanta-based Home Depot reported steady growth of transactions for its DIY and pro customers in third quarter 2015, leading the way to net sales of $21.8 billion, up 6.4% from the same quarter last year.

Net earnings for the world's largest home improvement retailer jumped 12.2% to $1.725 billion.

"During the quarter, we saw broad-based growth across our geographies and product categories, led by growth in transactions from both our DIY and pro customers," said Craig Menear, CEO and president.

Black Friday at Toys“R”Us this year will be all about loyalty and social media.

Retail cloud technology deployments have been getting a lot of attention lately. However, the most publicized retail uses of cloud technology tend to be flashy, front-end implementations.

But the cloud is not just suited to running customer-facing systems. Cloud technology can also serve as an ideal platform for back-end systems and functions, such as workforce management, according to Liz Moughan, director, retail and hospitality practice group of workforce management software and services provider Kronos Inc.

Dillard’s joined Macy's and Nordstrom Monday in struggling against weaker than expected traffic and sales in the third quarter.