Store Systems

Store design plays a crucial role in attracting customers and driving foodservice sales in convenience stores.    That’s according to the new study, Food-Forward C-store Design, which comes as more convenience retailers are pursuing foodservice as a growth opportunity.     

For retailers that advertise on Facebook, determining the volume of store traffic and purchases generated by the ads can be tricky at best.  

Using walkie-talkies for in-store communication is old school at The Container Store.   The retailer is rolling out voice-controlled wearable devices that enable hands-free communication over Wi-Fi networks to its store employees chainwide following a successful pilot.   

Design is at the heart of Ethan Allen’s new “Design Center” retail format, which opened in Rockville, Maryland.   The store showcases the company’s new interactive design service and brings its robust website to life. The open floor plan has design stations and large touchscreens that invite customers to work directly on projects with the company’s design professionals in a space outfitted with the latest technology.   

Consumers will have a new, convenient way of making online purchases this fall.   In conjunction with the release of the new iOS10 operating system, Apple late on Monday announced that an online version of its Apple Pay digital payment service will be available to Mac device users in fall 2016. Up until this point, consumers could only complete Internet transactions using Apple Pay through a mobile app.  

For the retail industry, the storefront has taken on an entirely new meaning. The brick-and-mortar store is no longer the end-all-be-all in retailing, but the hub or pivotal point for a much larger movement – omnichannel retailing. Currently, traditional retailers compete for everything from having enough shelf-space, to engaging customers and bringing them into their physical store to make the final sale.

Despite all the hype surrounding mobile commerce, good old-fashioned desktops and laptops are still in style when it comes to making digital purchases.   According to the 2016 Digital Commerce Survey of more than 1,000 adult U.S. consumers from digital commerce strategy firm Sumo Heavy, 72% of respondents prefer using a laptop or desktop PC to shop online. Only 28% prefer using tablets or smartphones. Furthermore, 42% of respondents have never used a tablet to shop online, while 32% have never used a smartphone.  

Macy’s is set to debut a store design at its remodeled location in Easton Town Center, Columbus, Ohio, that will be “100% brand new.”