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Commentary: CurrentC failure was easy to predict
Merchant Commerce Exchange (MCX), the retailer consortium that formed to create a rival mobile payment service to Apple Pay, is pulling the plug on pilot tests of its CurrentC app. MCX also announced layoffs in May 2016 and despite public claims to the contrary, appears to be shelving CurrentC permanently.
According to Jason Del Rey of Re/Code, this outcome was never in doubt.
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Bon-Ton gets to the root of seamless experience
When it comes to supporting the back end of omnichannel retailing, the Bon-Ton Stores Inc. digs deeper than supply chain.
Bon-Ton has selected the end-user experience monitoring (EUM) solution from Catchpoint Systems, a digital performance analytics company, to help optimize the company’s digital customer experience. Specifically, the retailer will use Catchpoint’s Synthetic (Active) Monitoring solution to ensure that its e-commerce website and mobile site deliver consistently high performance, and to find and fix issues before they impact consumers.
