Store Systems

Morrisons is leveraging its partnership with Amazon to deliver the next wave of convenience for its time-starved shoppers.   The United Kingdom-based grocer plans to install hundreds of Amazon Lockers throughout its supermarkets this year, a move that allows customers to pick up Amazon orders at the store rather than wait for a home delivery.   

The fuel pump is becoming an increasingly critical customer touch point.

Often overlooked in the omnichannel experience, convenience store fuel pumps are a prime way to reach on-the-go shoppers. Extending their partnership with NCR, Rutter’s Farm is adding a new outdoor payment terminal to reach this time-pressed customer segment.

Shopping online shouldn’t be an overwhelming task.   To help its members better navigate its digital club experience, BJ’s Wholesale Club enhanced its online and mobile shopping sites with streamlined membership processes, enhanced search and navigation features, and an improved online assortment.   

Coming to the local mall — Amazon?
 
Amazon plans to open dozens of pop-up stores in malls across the nation, according to Business Insider.
 
The temporary stores, whose total could reach 100 next year, will showcase and sell the company's devices, particularly its Echo home speaker, the report said.
   

It happens all the time. A customer goes on a shopping spree, gets home and checks email — only to find a valuable promotion for a store she just left. In an era when time-starved customers are more digitally-savvy than ever before, retailers need to step up and manage a brand in total versus managing separate channels if they want to maintain loyalty.   

The Lands' End experience has arrived in the SoHo section of Manhattan.   Lands' End opened an 8,000-sq.-ft., two-floor temporary store, at 580 Broadway, featuring men's, women's and kids' apparel, footwear and accessories from the fall, holiday and winter along with a variety of personalization services and experiences.    

Saks Fifth Avenue’s new store in New York City is unlike any other the retailer has opened to date.

Located at Brookfield Place in lower Manhattan, the 86,000-sq.-ft. store is decidedly smaller than most Saks’ locations. It feels more like a boutique than a department store, with some traditional departments, such as handbags eliminated. (Handbags and certain other products are grouped by brand as opposed to category.) It also boasts such new services as a “power lunch” offering.

The fuel retail industry may innovate at a snail’s pace, but Shell Retail is bucking the trend.

Following a year-long proof-of-concept, the gasoline and convenience store retailer is embarking on an iPad-based point-of-sale (POS) deployment at dedicated locations. The robust cloud-based system is designed to centrally manage fuel stations and markets more effectively; ensure compliance with data security standards, and most importantly, improve the customer experience through the point-of-purchase.