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Store Systems

  • Study: Consumers still like shopping in stores — when the experience is right

    Even in a digital age, consumers still enjoy shopping in stores — if the shopping experience meets their expectations. One of the biggest turnoffs: long lines.    That’s according to a new study from payments company Adyen, which revealed when a “preferred” shopping experience is implemented — whether it be changing how someone checks out or how they interact with sales associates — 63% of people claim they will shop more.  

  • Men’s grooming concept has big plans for growth

    A men’s grooming shop that provides hand and foot care, haircuts and shaves in a “man cave nirvana” has ambitious designs for expansion.   

  • Nine West exec to head up IT at department store chain

    The Bon Ton Stores has a new technology leader.   Norm Veit has joined the company as executive VP, CIO, responsible for the chain’s IT strategy and operations.   Veit bring more than 35 years of experience to Bon-Ton, having held a variety of leadership roles in retail companies throughout his career. Most recently, he served as CIO and executive VP, distribution, real estate and facilities for Nine West Holdings, Inc.   

  • The Future is Unified — and You Should Be Too

    Customer experience is everything. In fact, Accenture found that 45% of customers are willing to pay more for a better customer experience. It’s also what gets customers into the physical store. With more consumers turning to the ease of online ordering and straight-to-door shipping, retailers are in a bigger crunch than ever before to not only increase footfall, but to keep customers coming back.    So what can retailers do to turn first time visitors into loyal customers? Get unified.   

  • Supermarket retailer to remodel 71 stores

    Food Lion has announced a $110 million investment in its stores as part of its ongoing remodeling initiative.      The chain announced it will remodel 71 stores in the greater Richmond, Va., market in 2017. Looking to make shopping easier and more affordable for its customers, the grocer said it will make a $110 million investment that includes remodeling the Richmond-area stores, additional price investments throughout the year and investments in associates and the community through its hunger relief initiative. 

  • Macy’s selling Chicago flagship — but not all of it

    Macy’s has put part of its iconic State Street store in Chicago’s Loop district on the selling block.   The top half of the building, floors eight through 14, is on the market, the Chicago Tribune reported. Altogether, the space for sale takes in some 650,000 sq. ft., the report said Macy's plans to continue owning the lower floors, which include retail space.  

  • Casual clothing and workwear retailer expands

    Duluth Trading Co. has hit a milestone of sorts.   The Belleville, Wisconsin-based clothing retailer has opened its 20th location, in Warwick, Rhode Island.    “Opening our 20th retail store in Warwick is a milestone for Duluth and it is also the fourth location in the eastern U.S. to serve our largest concentration of customers,” said Stephanie Pugliese, CEI Duluth Trading.   

  • Longtime Nordstrom exec joins DSW in big role

    A veteran Nordstrom executive has been named COO of DSW.    The footwear retailer appointed Michele Love as executive VP and COO, effective May 1, 2017. With responsibility for marketing and digital, she will oversee all aspects of customer engagement, driving messaging across all touchpoints.  
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