Workforce Management

Photo: Jeff Burt

Macy’s lowered the ax on Wednesday, announcing major cost-cutting moves on the heels of holiday sales that were much worse than expected.

A lack of skilled trade labor is one of the biggest challenges confronting both retailers and suppliers in the store maintenance area, according to Boss Facility Services’ Keith Keingstein and Kerri Keingstein, who spoke with Chain Store Age about industry trends.

There is an increasing difficulty in maintaining a skilled technical workforce. As the current workforce ages, technical experts are harder to find and concerns arise around workforce costs.

With 2016 upon us, many employers find themselves nervously awaiting what election-year politics might bring to their doorsteps. Retailers and restaurant operators, more than ever, have been thrust front and center into the political landscape, with labor issues at the top of candidate's agendas as well as the subject of numerous ballot issues at the state and local level.   As a result, the business models and labor practices of entry-level employers are being evaluated by the public in much the same way the candidates are.

With 2016 upon us, many employers find themselves nervously awaiting what election-year politics might bring to their doorsteps. Retailers and restaurant operators, more than ever, have been thrust front and center into the political landscape, with labor issues at the top of candidate's agendas as well as the subject of numerous ballot issues at the state and local level. As a result, the business models and labor practices of entry-level employers are being evaluated by the public in much the same way the candidates are.

Retailers that think they have digital security under control may want to take a second look at their protocols.

According to a new study from risk predictive analytics firm Bay Dynamics, "The Pre-Holiday Retail Risk Report," a significant amount of retailers assign the same login credentials to employees and do not know if employees have leaked sensitive data.

Despite these common gaps, a majority of 125 retail IT decision-makers surveyed said they have full confidence that their sensitive information is sufficiently protected.

Retailers are paying more and offering more incentives to secure experienced in-store help to increase sales.